FAQ'S Infusion Business Software
Frequently Asked Questions
Customers
- Oncharging Customs GST to a Customer
- Top Customers
- Customer Special Order
- Proforma Invoices
- Adding Trading As to Invoices and Statements
- Unallocated Payments
Suppliers
- Customs or International Freight Invoices
- Receiving a Refund from a Supplier
- Supplier Deferred Payment Reporting
- Periodic Charges
- Supplier Invoice Not Showing Entered By
- Supplier Invoices With No Products
Products
- Supplier Product Code
- Update Prices / Promotional Dates
- Recommended Process for Stock Stolen
- Product Rate Shows in Red
- Purchase Order/Invoice Date Check Report
- Track Quantities
General - System
- Eset Antivirus Upgrade October 2018
- Is Using the Knowledge Base Chargeable?
- General Ledger Sales Code Priorities
- PDFs Are Not Being Created For Emails
- Extra Company
- Selling My Business
POS Point of Sale
- Eftpos Dockets
- Suggested Procedures for POS Banking
- Bank Account and Undeposited Funds
- POS Support Manual
- Vault Integrated EFTPOS Installation
- New Payment Methods
Admin
- System Verification Report Not Loading
- Reindex Files
- How to Allow SMTP Connections from Office 365
- Use Document Creator’s Email Address
- Custom Export Not Working for A User
- Option to Use Markup or Margin on Invoices, Quotes and Jobs
Cashbook Financials
- Recalled Cashbook Transactions
- Transaction Journals
- Export Direct Credit Payments and Upload to your Bank
- Bank Reconciliation
- Foreign Currency
- Reverse the End of Year Close Off
Staff
Job Costing Service Workshop
- Manage Job Backform
- Work in Progress Report - Results Not As Expected
- Can I Invoice a Job With Outstanding Purchase Orders?
- Job Deposit Receipt Printing Multiple Copies
- Job Invoice Created with No Account
- Job Detail Report with Negative Unbilled Costs
Customer Items - OPE
Rental Hire
Software Installation, Set Up and Performance
- Recommended Settings for Infusion
- Recommended Minimum Hardware Specifications for Infusion and SPROCKIT ™ Business Software
- Upgrading from Earlier Versions
- Connecting to the Hosted Server from an Ipad or Iphone
- How to Check the SMB Version in Use
- Using Infusion on the Hosted Server
Partner Mode
Import / Export
Letters
- Add Overdue Balances to a Customer Letter within the Letters Module
- Emailing Letters - Customer Contact Used
- Creating Letters
- Managing Letter Ranges
- All Letters Showing The Same Template
- Images On Letters