FAQ'S Infusion Business Software
Frequently Asked Questions
Customers
- Customer Budget
- Loyalty Rebate for Head Office
- Slash P is Finding the Product List
- How to Send a Receipt to a Customer
- Print Customer Address Labels
- Populating Customer Contacts on the Manage Customer Screen
Suppliers
- Receiving a Refund from a Supplier
- Supplier Deferred Payment Reporting
- Periodic Charges
- Supplier Invoice Not Showing Entered By
- Supplier Invoices With No Products
- Identifying Supplier's Paid By Direct Debit
Products
- Purchase Order/Invoice Date Check Report
- Track Quantities
- Inactive Products Showing During Searching
- How Do I Create a Product from a Pricebook Code?
- Using Job Delivery Site Address on Purchase Orders
- A Product is a Component of a Kitset but the Parent Does Not Exist
General - System
- Is Using the Knowledge Base Chargeable?
- General Ledger Sales Code Priorities
- Infusion BI
- Website Integration
- Blurry Text on Hosted Server Sessions
- The Toolbar on the Print Preview Screen is Missing
POS Point of Sale
- Eftpos Dockets
- Suggested Procedures for POS Banking
- Bank Account and Undeposited Funds
- POS Support Manual
- Vault Integrated EFTPOS Installation
- New Payment Methods
Admin
- How to Allow SMTP Connections from Office 365
- Use Document Creator’s Email Address
- Custom Export Not Working for A User
- Option to Use Markup or Margin on Invoices, Quotes and Jobs
- Keep Email Attachments
- Email Defaults for Hotmail
Cashbook Financials
- Bank Reconciliation
- Foreign Currency
- Reverse the End of Year Close Off
- Bank Import Rules
- Trial Balance that is not Balancing
- Bartercard
Staff
Job Costing Service Workshop
- Can I Invoice a Job With Outstanding Purchase Orders?
- Job Deposit Receipt Printing Multiple Copies
- Job Invoice Created with No Account
- Job Detail Report with Negative Unbilled Costs
- Recurring Jobs
- Template Jobs
Customer Items - OPE
Rental Hire
Software Installation, Set Up and Performance
- Recommended Settings for Infusion
- Recommended Minimum Hardware Specifications for Infusion and SPROCKIT ™ Business Software
- How to Check the SMB Version in Use
- Using Infusion on the Hosted Server
- Installing STIHL EDIFACT Warranty Service
- Network File System (NFS)
Partner Mode
Import / Export
Letters
- Add Overdue Balances to a Customer Letter within the Letters Module
- Emailing Letters - Customer Contact Used
- Creating Letters
- Managing Letter Ranges
- All Letters Showing The Same Template
- Images On Letters