My customer purchased an item for someone else, can I swap the warranty to this person?
No, the warranty remains with the person who purchased the product, this is how the warranty document will print in Infusion.
You would need to credit and recharge the invoice to have the owners name appear on the warranty.
During the sales process the Customer Items screen appears
The warranty type is selected. In the case of some business, this is based on the Customer Type ie a Commercial customer will have a shorter warranty than a Domestic customer. In the cases where this information is being sent out of the software, this needs to be recorded correctly.
The Customer Item can be reassigned to a new customer, but the warranty docket will not print their details.