I have noticed that there is a balance showing in the General Ledger for progress claims, however the job is showing as complete and all of the costs have been billed. How do I fix this amount?
Solution
When using progress claims and charging using a fixed amount or a percentage of quoted, the progress claim amount shows against the GL set inside Admin / Defaults / Financial defaults, until the final progress claim invoice is processed. At the end of the job, when all costs have been added and a final invoice created, the balance that remains in the Progress Claims account for that job is cleared out. This is done by selecting the tickbox “This is a FINAL claim” in the invoice screen.
If that tickbox has not been selected the balance will remain inside the Progress claim GL.
To fix, you can return to the job and create one more final zero dollar invoice and select the tickbox showing that this is a final claim. This will create the final journal.
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