We are trying to invoice out our Jobs and they are coming through with no costs on them, why is this happening?
This could be for a variety of reasons but here are some things to check
- Is there a Customer Assigned to the job
- Are there Products assigned to the job
- Do all the Products have a Sell Rate against them
- Is Price Level is showing, not blank
- Is the A for Authorised box is ticked
- Is the B for Billed box is ticked? It is, an invoice has already been created
- Has a deposit been applied and the warning ignored?
- Has it been set up as a Warranty Invoice or an Insurance Invoice?
- Have the Job Management Invoice Details been set up to use Quote by Default when the job is from Actuals?