How Do I Refund A Job Deposit?

I have accepted a Job Deposit and now the Customer is not going ahead with the job, how do I refund it back to the Customer?
 

Solution - Option 1
 

The status of the should be Active, and there should be no Authorised lines.  Select Invoice Now.
 

A prompt will appear notifying you that there is a Deposit and ask if you are sure you want to complete the job.  
 

If Yes is selected the next prompt asks if you wish to Refund the Deposit

At the following prompt we can select how to refund the payment by using the Drop down arrows

NB see **  below if the customer has terms.

The Job is now marked as complete and the deposit has been returned to the Customer.

Option 2

Open the job and set the Status to Completed, the job can have Authorised lines on the Job but they should be unticked. The message is to advise there is a deposit balance select yes to complete the job.

Select Yes and save the job. 

A Prompt will warn of unbilled costs to the job, select OK.

The refund message displays, Select yes

At the following prompt we can select how to refund the payment by using the Drop down arrows

**If the customer is an account customer the prompt includes the option to apply the refund to the customers account.

OK to complete the Refund.

Return the Job and reset the Status back to Active.  Authorise any lines that were changed.