We have entered a Progress Payment with the incorrect percentage. Can we fix this?
Solution
First do an invoice for 0% and add a new line to that invoice to be the credit value.
Eg, -1 the amount of the 30% and process it, that way you have your credit for the first 30% invoice.
The percentage claimed to date, in the Job record will need to be changed. This will need to be done by Infusion Support or your Partner in Command Mode.
For Invoices as dollar amounts:
From the Job select Invoice Now and enter the dollar amount as a negative figure in the Progress Claim screen. This will be the next progress claim number.
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