When I look at the Customer Control balance for the end of the month, it shows a different figure to Customer Verification report and the balance sheet.
Customer Verification Report
From the Financial / Utilities / Check G/L Integrity. This will refresh the figures for the General Ledger accounts.
When completed the balance now shows correctly and matches with the balance sheet and the Customer verification report.
See G/L chart check exceptions for repairing anything that may show following the integrity check.