Since Version 8.520, Multiple Integrated EFTPOS payments can be taken through POS.
To invoke a Multiple EFTPOS payment scenario, use the EFTPOS quick button and enter the amount of the first payment
If this does not equal the total of the invoice you will receive the option to make multiple payments:
The payment amount is insufficient. Are you making multiple payments?
Select Yes, and the payment will be sent to the EFTPOS terminal for processing, then another Payment screen will display.
To receive another amount by EFTPOS, enter the next amount and click OK to send the payment to the EFTPOS terminal for processing.
To receive by a different payment method, select Cancel and use another payment method to receive the next amount.
The Amount Paid so far displays at the bottom of the POS Screen. Each new payment screen will default to the balance owing. In this case, $125.00 has been received by EFTPOS, and there is $450.00 still owing.
The POS invoice screen will be frozen except for order number, sales rep and payment methods until the full payment amount is received. This prevents the invoice total being changed while it is mid - processing.
Once the full payment amount is received, the POS invoice will post and a new POS screen will display.
If The Customer Is Unable To Complete Payment.
If a multiple payment is underway and the customer(s) are unable to complete payment, the payments must be refunded to the customer(s) and the invoice abandoned.
To reverse the payments, click Exit on the POS screen. This will invoke a Payment Reversals screen indicating the payments and methods that have been received.
Any non-EFTPOS payments should be refunded to the customer(s).
Any EFTPOS payments must be refunded individually back through the EFTPOS terminal. Infusion will send these payments one by one until all of the payments are reversed.
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