Hosted Server Timeouts

Hosted Server users will be disconnected if their sessions are idle for 2 hours.  This is a predetermined time and cannot be altered.  This will shut down any open programmes eg Infusion and you will need to start your session again.

If you feel your session is timing out in less than 2 hours, please check your computer's sleep and hibernation settings.

If your PC is going to sleep that may be disconnecting the Remote Session, and then the time out of 5 minutes would apply.

You can have your Screen turning off, but set the Sleep setting to 2 hours as shown