We were too fast when doing the Cash up and the entire balance - or part balance, has gone to the Drawer Variance. Where is this?
If the screen still looks like this, press no. This will allow the Cashup to be continued correctly. But, if yes was selected, a check is needed to see which GL Code the Variance has gone to.
Open the POS defaults to see which GL Code Unders / Overs appear in.
With this number check Financials / GL Enquiry for to confirm that the Variance is in this account.
Using the example above of the entire cashup going to the variance, using the printed docket tells us which totals belong to which banking Method. However, if it was just a figure viewing the audit would tell you why there was a variance.
Open Cashbook / Enter Receipt - Enter the date of the Cashup. Select the method as being Cash and Change the GST Code to X (this is because GST has already been claimed on this transaction)
This will now place the above figure into the Prepare Bank Deposit
There are other options, you can use the Direct to bank if the total needs to be added directly to the Bank Rec Screen.
But always go back to the Unders and Overs account to ensure the Variance has been removed correctly.