Custom Export Not Working for A User

I have a Custom Export loaded, and my menu groups are set to level 2 for Custom Exports, why can a user who is set to level 2 not see the Export Routine?

Solution

The menu access to Custom Exports in general is set by the Menu Groups, the access to each Export is controlled at the point it is added to the list, which has been done.

To update the Partner or Support Staff will need to use the Export.dbf file and change the access field as required.