Logo Not Printing Correctly

When emailing our Invoices or Statements we can hardly see the logo when we create the PDF, but the preview is fine.  What has happened?

Solution

Please try a new logo.  These need to be between 15 - 50 kb and of a suitable resolution.  All reported problems with light or dark logos have been resolved by replacing the Logo to suit these sizes.

 Or

A logo was found to be creating invoices with PDFs with a background that was incorrect. The Logo was saved as a .png file which supports transparency.  Saving the Logo file as a .jpg file corrected the issue.

Or

Select the Configuration option on the Foxy Toolbar when previewing a document

Go to the PDF tab and remove the tick for Render pages and images and select Embed fonts.  If this does not make a difference, put back to Render pages as images.