Viewing Digital Invoices from Supplier Enquiry Doesn't Work

The right click, View Digital Document feature in the Invoices Tab of the Supplier Enquiry screen no longer brings up the supplier invoice I saved.

Solution

Have you changed your Sort Key against the Supplier?

Infusion looks for the Supplier Account + Sortkey +_+ Order Number +_+ Digital Document Number.

EG:  3ALLAPP_1862_#####.pdf

If the Sort Key has changed in Infusion it will no longer find the old documents unless they are renamed to match the new Sort Key.

Look in Infusion/Data/Documents/Suppliers/Digital and sort by name.  The account number shows first.  Locate the relevant PDF's and rename to the new sort key.

For support: pordidx.digiid holds the Digital Document Number.