Unable to Open Xtracta Invoices on Internet

The Supplier Invoice is coming up as an Exception but when I try to open it I only see this message:

<?xml version+"1.0" encoding="UTF-8"?>

<documents_response>

    <status>401</status>

    <message>No authentication information is detected</message>

</documents_response>

Solution

The version of Internet Explorer you are using is not compatible with Xtracta, either upgrade or use another Web browser eg Chrome or Firefox.