Digital Import Invoice Connection Issue

When importing Supplier invoices through the Digital Invoice Import option and the following errors occurs, "There is a possible Internet connection/timeout or Browser compatibility fault.  Please contact Infusion Support"

 

A file called XtractaHTTPError.txt will be created. This contains information about the cause of the error. Infusion Support will need to be contacted to investigate.

The file will be overwritten each time an error occurs.