Is Using the Knowledge Base Chargeable? Follow There is no charge for access to the Knowledge Base. But, if you lodge a ticket and it requires support, this may be charged. The Support Staff will do their best to notify you that you are not on a Support Contract. Related articles General Ledger Sales Code Priorities Emailing Test Works, Emailing from Queue Does Not Spell Check not Working After Upgrade to 8.516 Using Infusion on the Hosted Server SMS Global Update January 2020 Comments 0 comments Please sign in to leave a comment.