Is Using the Knowledge Base Chargeable? Follow There is no charge for access to the Knowledge Base. But, if you lodge a ticket and it requires support, this may be charged. The Support Staff will do their best to notify you that you are not on a Support Contract. Related articles General Ledger Sales Code Priorities Reports by Module Can I Overwrite the Demonstration Company? SMS Global Update January 2020 Integrity Checks and History Rebuild Comments 0 comments Please sign in to leave a comment.