We have a Posted Invoice that is charged to a Head Office account (for example Farmlands) and now the Customer has come in and Paid for it. How can we sort this out.
Do these transactions cross over a month? If not, raise a credit for the invoice. If the invoice has not been sent to the Head Office simply match these off and the Head Office will not see either transaction. If the invoice has been sent, send the credit as well. You will not be paid by the Head Office. Raise an invoice for the Sub Account and match the payment to this account.
If the transactions cross over a month, then the Head Office will pay for the invoice unless the Sub Account (Account Holder) does not pay.
A credit should still be issued against the original Invoice. Then an Invoice raised against the Sub Account that will match the payment.
Note, when raising invoice to the Sub Account simply untick the box that says Charge To: