We have paid our Supplier and the Direct Credit Batch has a Bank Account which is different to the Bank Account on the Supplier account record. How can this happen?
When a supplier payment is made, a screen comes up to confirm the Electronic Banking Information.
If the user has access to the Supplier’s bank account, it is possible to over type the bank account details.
The payment will process if the resulting modified bank account is a valid bank account number.
If the payment by direct credit presents as below and the user accidentally starts in type in a number. It will result in the bank account being altered, and that new number may or may not be a valid bank account number.
In the Demonstration Company our Account number although the number looks incorrect it fits the criteria for a New Zealand Bank account. If were were to change it to 12-3450 we would get the following message:
But if we entered in a code as below, this would proceed because the bank account prefix is a valid New Zealand bank account number.
By printing the Direct Credit Export Report the bank account that the payments have gone to can always be seen.
It is recommended that only authorised staff members have the authority to change the bank accounts.