My staff member has receipted a Customer Payment by Eftpos when it should have been Cash. How do I change this?
There are several options for this depending at which point of the payment it is realised the method is wrong.
Admin / Deleting / Delete Customer Payment - Unless paid by POS or the transaction is not available for deleting.
Paid by POS and at the Cashup screen the Cashup Docket records Eftpos as $425.50, MasterCard $438.00 and no Cash. This is not what is to hand.
Simply change the totals to reflect the actual Eftpos Settlement as below.
Payment is sitting in the Prepare Bank Deposit screen (Cashbook / Prepare Banking / XXX). Select the Change Method option and change to the correct type of Payment Type.