Our Queued Emails are not sending.
Have you used the Test Now option under Admin / Setup Email Defaults to test sending of email? Is this working correctly?
- Has the email password recently been changed?
- Is the email address you are sending to correct?
- Is Microsoft Outlook your default email? Has it been installed in 32 bit? This is the required setting to send emails from Infusion.
- Has the Default Sender got an out of office message set up? Messages will not send if this is in place.