I want to send a SMS (Text) but when I do, this message comes up: SMS Message NOT sent. Please check the Mobile Number or your SMS Defaults.
Is the Mobile number correct? If it is not then correct and resend.
If you have not been set up to send SMS Messages before? Then you will need to complete that process.
Can other workstations send the to the same number? A local Workstation install may correct the problem.
Can you view the SMS Log?
From Admin / System Reports / Print SMS Audit Log. If this creates an error please go to Admin to run the Check/Repair Files utility. If this shows a corrupt SMSLOG please call Infusion Support or your Partner.